MAN Diesel & Turbo reduces downtime to “nearly nothing” with Nintex

Nintex increases system reliability and productivity from previous workflow system

Germany-based large diesel engine and turbo machine supplier, MAN Diesel & Turbo’s, existing solution was very complex and hardware-intensive. Repairs and maintenance were expensive and required intervention from a U.K. based team.

Because the current system was built with a single point of failure, when the system went down, it prompted widespread productivity issues. “We were essentially flying without a net when it came to failover,” says system consultant, Fernando dos Santos Nunes. “Whenever something went wrong with the system, there was nothing in place to keep it up and running.” In addition, the complex workflow design intimidated many of MAN Diesel & Turbo’s users, which impacted company-wide adoption and efficiencies.

MAN Diesel & Turbo needed to find a less complex workflow solution that would make the most of its investment in SharePoint technologies, reduce overhead, improve productivity and optimize business process automation. While working with its IT partner Innofactor Denmark, the company decided to deploy a Nintex Workflow-based solution.

Nintex increases system reliability and productivity from previous workflow system at MAN Diesel
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Products used by Man Diesel Turbo Operations
Based in Augsburg, Germany, MAN Diesel & Turbo is a leading supplier of large diesel engines and turbo machines. MAN Diesel & Turbo has a staff of more than 15,000, located at more than 100 sites internationally.

Business Situation

MAN Diesel & Turbo’s workflow solution was prone to failure and repairs required intervention from a team located thousands of miles away. The company needed a new workflow solution that was less complex and that could help reduce overhead.

Solution

Nintex Workflow was integrated with SharePoint to help make MAN Diesel & Turbo's business processes more efficient while reducing licensing costs by simplifying workflow creation and execution.

Higher workflow efficiency improves adoption

With Nintex Workflow the company made its business processes more efficient. The automation from Nintex Workflow for approvals, reviews and documentation enables the company to reduce time and significantly improve quality.

The Nintex multi-point failover has increased system reliability dramatically. “Because our previous system had a single point of failure, system outages usually turned into productivity outages for our employees,” dos Santos Nunes says. “With the Nintex solution, we have a much more stable platform, and our downtime has been reduced significantly.”

Benefits

 Cost reduced by 15%
Cost reduced by 15%
 Business productivity increased by 55%
Business productivity increased by 55%
 Customer service improved 30%
Customer service improved 30%
Nintex Workflow has provided so many business benefits - from  tracking history, to flexibility to adapt to change, to better authentication and more.

Nintex Workflow has provided so many business benefits - from  tracking history, to flexibility to adapt to change, to better authentication and more."

Fernando dos Santos Nunes, MAN Diesel & Turbo,system consultant