BGC Engineering improves client services through automated business processes

Using workflow to simplify data collection

Manual data recording and processing is the norm in the engineering industry. For BGC Engineering, collecting information at many of its remote project sites had its challenges due to lack of connectivity. Unfortunately, obtaining high-quality information in the traditional data-collection model is expensive, often requiring significant effort to eliminate transcription errors and missing data.

In order to improve data collection efficiency for multiple, large-scale projects and keep onsite engineers focused on high-value strategic efforts, BGC turned to Nintex and IT partner Dynamic Owl to extend its SharePoint investment and optimize field processes.

Using workflow to simplify data collection at BGC Engineering
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Products used by BGC Engineering Inc
BGC Engineering is an applied earth sciences company, providing consulting services to the mining, oil and gas, and transportation industries, among others. BGC employs more than 280 operators from 11 offices across North and South America.

Business Situation

BGC needed a mobile solution that reduced errors in data gathering and the need for multiple customer site visits. The solution needed to optimize their processes for capturing field information and customer reporting.

Solution

In order to deliver faster service, reduce errors and save time and money, BGC chose Nintex Workflow, Nintex Forms and Nintex Mobile, which resulted in streamlined customer data gathering and reporting processes.

Versatile, agile forms for an empowered mobile workforce

Working with its partner Dynamic Owl, a Vancouver-based IT consulting firm, BGC found a way to make the most of engineers’ time in the field, reducing the need for significant data vetting and corresponding site visits. Now, users in the field can quickly and easily create or change forms on the fly—a bonus for engineers working in remote locations.

Nintex enables BGC to create and deploy an integrated solution that empowers its growing mobile workforce to make the most of the company’s existing IT investments. BGC has also leveraged familiar consumer hardware and taken advantage of existing IT investments in Nintex and SharePoint, increasing ROI.

Benefits

Saved $30,000 in reporting costs
Saved $30,000 in reporting costs
Redeployment of $45,000 in data entry costs
Redeployment of $45,000 in data entry costs
Lowered hardware costs by 80%
Lowered hardware costs by 80%
Nintex enables us to maintain the quality of our work while keeping our critical employee and application processes.

Nintex enables us to maintain the quality of our work while keeping our critical employee and application processes. It came in at a fraction of the cost of an off-the-shelf or custom solution, and delivers immense and immediate value. We couldn’t have made a better choice."

Clint Logue, BGC Engineeringsenior geological engineer