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Customer Stories

Real-world customer success stories

The possibilities are endless. Teams of builders and problem-solvers worldwide have used Nintex to drive success in their organizations. We have captured a set of incredible stories that are representative of the flexible applications of our platform and the results you can achieve when scaling automation at your organization.

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Customer Story

Informa TechTarget drives operational excellence across its business with Nintex Process Manager and Automation Cloud

Fully automated processes and workflows deliver efficiency savings for employees and customers alike Executive summary When Informa PLC and TechTarget merged, the newly formed Informa TechTarget inherited a complex environment of disconnected systems, overlapping processes, and varying levels of process maturity. While leadership recognized automation as a critical enabler of future growth and efficiency, the […]

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Customer Story

Al-Dawaa Pharmacy: Building the foundation for digital transformation

As one of Saudi Arabia’s leading pharmacy and healthcare organizations, Al-Dawaa Pharmacy is driving digital transformation by automating business processes while maintaining the highest standards of regulatory compliance and data security. Using Nintex Process Manager and Nintex Automation K2, Al-Dawaa established a strong foundation for operational excellence by documenting and standardizing processes across the organization. […]

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Customer Story

How Wedel saved 180 working days with Nintex K2

For nearly 170 years, Wedel has crafted premium chocolates and confectionery that bring joy to millions of people. But as the company grew to more than 1,000 employees, their internal processes struggled to keep pace. “People were using Outlook and Excel files to manage complicated processes,” says Cezary Cholewiński, IT Specialist at Wedel. “It was […]

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Customer Story

Norfolk County Council slashes HR service delivery time and bolsters data security with Nintex Automation K2 Cloud

The EducationHR team plays a critical role at Norfolk County Council (NCC), providing professional HR services to 250 schools and academy trusts throughout the county. These services range from HR administration support with new contract generation and payroll record updating to the creation of appointment/variation/termination letters and advice around employment terms and conditions. The team […]

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Customer Story

LA County DHS automates 100+ workflows and cuts complex HR processes to minutes with Nintex

For a public health department the size of LA County’s, complexity is expected. The county’s Department of Health Services (DHS) manages six hospitals and a sprawling network of clinics and community health programs, serving one of the most populous counties in the United States. Physicians come and go. Departments operate with different systems and different […]

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Customer Story

How Basamh Group transformed customer service with Nintex

A legacy built on growth and innovation For more than 75 years, Basamh Group has played an active role in Saudi Arabia’s fast-moving consumer goods landscape, growing from a family business into a diversified group with companies across distribution, brand building, food services, and manufacturing. Through Basamh Trading Company, GoodyCo, Specialized Food Services, and Thokoman […]

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Customer Story

Participate Learning saves weeks and thousands of dollars using Nintex DocGen for teacher recruitment

Digitizing recruitment processes As the largest teacher exchange sponsor in the United States, Participate recruits high-quality educators from around the world, creating global education programs for schools and districts. While language and distance are obvious hurdles, the paperwork required to relocate international teachers to the U.S. is a huge one as well. Initially, Participate used […]

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Customer Story

Affinity Credit Union cuts document generation time from 90 minutes to under 2 minutes with Nintex

As the first credit union in Canada to implement this type of solution, Affinity Credit Union is redefining efficiency with Nintex DocGen. By empowering their platform team to manage document generation independently, Affinity dramatically streamlined loan documentation without slowing innovation across their loan origination systems. The results • Documents generated 45 times faster With a […]

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Customer Story

BankRPA reclaims hundreds of hours for banking clients with Nintex RPA

Banks and credit unions often run on processes that haven’t changed in years. Staff spend hours copying data from spreadsheets into core systems, and manual validation creates bottlenecks that slow loan processes down. BankRPA expert Robert Walters saw these issues up close during their years working at larger commercial banks. They’d watched automation transform operations […]

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Customer Story

Fidelity International creates a self-service portal for employees with K2

As a Nintex customer since 2015, Fidelity International — a provider of investment solutions and retirement expertise to institutions, individuals, and their advisers — has become a model for successfully scaling Nintex K2 beyond its initial use with Microsoft SharePoint into a core component of enterprise-wide business process automation. Today, Nintex K2 is used across […]

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Customer Story

How IQumulate Premium Funding reclaimed 3000+ hours and transformed business services with Nintex

IQumulate Premium Funding transformed its operations by addressing inefficiencies caused by manual workflows and reliance on email systems and static documents. Using Nintex, the company automated over 150 processes, introduced smart forms to simplify broker communication, and implemented tools to streamline internal quoting. These changes saved 3,000+ employee hours, boosting collaboration and staff engagement. By reducing repetitive tasks and enhancing efficiency, IQumulate empowered its team to focus on delivering exceptional service and building client relationships.

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A man in an orange shirt stands near a truck loaded with stacked pallets of bottled water. A blue sign in Czech celebrates ten years of business from 2012 to 2022 at the Mattoni factory in Kyselka.
Customer Story

Mattoni 1873 achieves substantial annual savings with Nintex Automation K2

Mattoni 1873, a leading Central European beverage company, operates in more than eight countries with over 3,500 employees. As the business grew, they faced challenges in managing processes, ERP implementation, and adapting to regional systems. To address these needs, Mattoni utilized Nintex K2 software, partnering with Process Point for expert support. The result was improved efficiency, significant financial savings, and a smoother workflow. This foundation supports their ongoing digital growth and international expansion plans.

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Three medical professionals, two women and one man, sit together at a table in a bright room. One woman wears a stethoscope and smiles while listening, suggesting a collaborative meeting or discussion.
Customer Story

Nintex turns HR onboarding into a breeze for healthcare leader

The University of Maryland Upper Chesapeake Health (UM UCH) improved efficiency by automating its employee onboarding and account management processes. These updates saved significant time for IT staff, allowing them to focus on more impactful tasks. Previously, these processes consumed hours, but now an HR employee can complete onboarding steps in just minutes using Advanced Workflow. According to Rick Casteel, Vice President of IT, this shift allows staff to prioritize tasks that directly benefit patient care and the community’s health.

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Rows of grapevines stretch across a lush green vineyard under a clear blue sky at sunset, with gently rolling hills and scattered trees in the background.
Customer Story

How Treasury Wine Estates enhances workflow efficiency with Nintex

Treasury Wine Estates faced challenges with outdated workflows and inefficiencies in their processes. To address these issues, they transitioned to the Nintex Automation Cloud, streamlining their operations through advanced automation tools. The migration process enabled them to replace manual tasks with automated solutions, saving time and reducing errors. By adopting Nintex, Treasury Wine Estates significantly improved productivity, simplified their processes, and enhanced collaboration across teams, ultimately allowing them to focus on strategic goals and business growth.

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Customer Story

How the Marchesini Group saved 2,000+ working hours mapping processes with Nintex

Over five decades, Marchesini Group has expanded from a single machine in an Italian garage into a multinational leader in packaging. Faced with growing complexity, they needed a way to manage operations efficiently. Precision and efficiency are critical in pharmaceutical packaging, Marchesini’s main business. They turned to Nintex Process Manager to map over 100 processes in three months, saving over 2,000 working hours. This move resulted in €200,000 in cost savings and significantly improved operational efficiency.

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