As more and more organizations are pursuing business transformation, a need for total process overhaul is emerging. But knowing how to begin optimizing business processes is difficult.
Most enterprise processes are complicated, with workers relying on paperwork and workflows created by IT workers who don’t understand the nuances of their line of business (LOB).
But change management often is daunting, and many organizations avoid taking the plunge to improve their processes. So how can you guarantee successful updates to business processes? In order for organizations to begin digitally transforming, they first need to understand their day-to-day operations. And the first step is process mapping.
In this blog, we’ll explain the advantages of process mapping and how your organization can embrace it with Nintex Promapp®.
Promapp® and the advantage of process mapping
As Nintex Chief Evangelist Ryan Duguid said in our recent Promapp® webinar, ‘life is too short for inefficient processes’. And he’s right.
Automated workflows remove mundane and manual processes from the remit of knowledge workers. Automation frees up time for individuals and helps organizations remain competitive by empowering workers with tools that remove low-value administrative tasks from their workloads.
But automating inefficient processes is not enough to create lasting change throughout an organization.
Nintex acquired Promapp® in 2018 because we knew that understanding and mapping your business processes is the first step to automating them. Discovering which processes can provide the most benefit to your organization requires an understanding of the processes that currently exist and how they connect to each other. Once a map makes every process visible, it’s easier for businesses to understand where automation can be deployed for best effect.
What’s holding businesses back from digital transformation?
Despite the obvious benefits, many businesses struggle to pursue digital transformation because of a lack of visibility over their existing processes. This can manifest in different ways:
- Employees are in the best position to document and automate the processes they use every day, but they may not have the technical knowledge to create and manage their own workflows
- The processes that could be automated for best effect usually require a complex solution
- An organization may choose a solution that isn’t intelligent enough to automate complicated processes, meaning only simple processes can be improved
To combat these issues, organizations should look to implement a solution that’s intelligent, able to optimize complicated processes. And also one that is intuitive enough that everyone in the business can use it. With Nintex Promapp®, workers are empowered to identify, edit, and evolve their business processes.
Your guide to business process mapping
Creating a process map for an individual department, line of business or IT system increases the visibility over that process. You can shine a light on every process in your organization, providing you take a few important organizational steps:
Everyone needs to be involved – not just managerial staff or IT workers. Collaboration must be encouraged through process mapping. Workers from every LOB should be able to identify areas for optimization within their own processes. This increased accountability creates a culture of shared responsibility, with every worker able to contribute to your organization’s success.
You must understand how identifying and improving processes can support your business’s overall goals. When you realize this, verbalize it to the wider business department and business. Standardizing processes allows you to create consistent experiences for workers and/or customers, guaranteeing ongoing success.
Consider all outcomes
Identifying interdependent processes is important, because changes have a cascading effect. A map of processes will help you identify the impact of any changes, ensuring every area of your business can make the changes they need.
Monitor your process map
Process mapping should be an ongoing practice—using your map, processes must be managed over time to ensure they’re always working optimally within your organization. This helps organizations remain agile, reacting to inefficient processes and implementing new ones as needed.
Build compliant processes
Risk management can be built directly into your processes through process mapping. By identifying processes that handle sensitive data, a layer of compliance can be built with automated compliance records and approvals.
Process mapping makes identifying opportunities for automation simple and empowers every worker to take control of the processes they oversee every day. With Promapp®, a culture of process change can be created to drive digital transformation in your workplace.
The advantages of process mapping with Nintex
Nintex Promapp® makes it easy to create and manage processes, ensuring that ongoing improvements can be made in your organization. Operational success requires total visibility of business processes – every worker must be able to access and update process maps in real time.
With Nintex Promapp®, you can give workers the tools they need to effect change at every level of your organization. Pursuing digital transformation is an ongoing pursuit, but with Nintex Promapp® it can be a simple one.
The benefits include:
- Increase productivity and efficiency, reducing repetitive administrative tasks and giving workers more time to focus on high-value work
- Eliminate paper-based processes
- Make change management easy with automatic notifications about changes to process
- Create automated, multi-level approval processes that reduce approval time
- Create clean, simple process maps that anyone can follow
- Automate low-value processes and replace them with processes that contribute to business success
Interested in trying out Nintex Promapp® for yourself? Get a free trial today!