Nintex Support



Support 

SUPPORT REQUEST

If your technical issue can not be resolved via Nintex Connect submit request for support team assistance here

                     
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Nintex Connect

Nintex Connect should be your first point of call for technical issues related to Nintex products. Ask questions, search and share content, learn tips and tricks from our technical evangelists, access whitepapers, and tutorials, and explore the Nintex knowledge base.

Nintex Connect

Product Support Collateral Links:

Support Package Options

To enable customers to have peace of mind in their investment, Nintex provides two cost effective support options:

Nintex Software Assurance

Nintex Software Assurance provides customers with product updates and/or new releases of their licensed Nintex products.

Support is provided in the areas of installation, configuration and technical troubleshooting. Our email helpdesk answers functionality questions from both technical and business users. With Nintex Software Assurance, free-of-charge developer licenses are provided on a 1 to 1 basis with purchased production licenses.

Nintex Premium Support with Software Assurance

Nintex Premium Support provides all the benefits of Software Assurance as well as escalation to Live Support for issues that are best addressed by direct dialogue.

This is a step above Nintex Software Assurance which must be in place for Premium Support to be purchased. Naturally, Premium Support customers receive higher priority service with our guarantee of meaningful support response by next business day. Also, unlimited developer licenses are provided to Nintex Premium Support customers.

To make an informed decision on which Nintex Support Option will meet your organizations requirements we encourage you to download the Nintex Support Options brochure from the drop down list here:

Don't just take our word for it. What do Nintex customers and partners say about Nintex Support?

If you wish to discuss your Nintex Support Options further please contact Nintex Sales


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