Client service is the secret sauce that delivers a competitive advantage to an increasing number of companies around the world. Take Merx. Given the complexity of the construction and design projects that Merx manages for its clients, they turned to cloud-based solutions and workflow automation. Leveraging their existing Microsoft Office 365 and SharePoint Online platforms, Merx selected Nintex for Office 365 and Nintex Mobile to build a comprehensive online project management and tracking system. With Nintex, Merx expects project managers to reduce the time they spend on paperwork by 80%. For Managing Director, Will Forwood, Nintex ultimately helps Merx enable client success. “With Nintex, we can set up a client’s project up to a month faster than we could before. When a client can open its hotel a month sooner, that’s serious extra revenue in its pocket.”
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