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Home|Using Nintex|Case Studies|Coke Florida spurs business growth with workflow, mapping, automation

Coke Florida spurs business growth with workflow, mapping, automation

“We don’t wait for problems to come to us,” says Robert Johnson, Senior Manager, Enterprise Transformation at Coke Florida. “We search them out, and proactively address them as part of our commitment to moving our business forward”.

Johnson and his colleagues in Coke Florida’s Enterprise Transformation Office have proven adept at finding and solving problems that might impede business growth. “Nintex is a key ally in how we go after problems and grow our business,” says Johnson.

Coke Florida began using Nintex Workflow for Office 365 and Nintex Workflow Cloud in July 2018, when the business recognized automated workflow as a valuable way to integrate some of its disparate assets and processes.

Coca-Cola Beverages Florida, LLC
Food & Beverage
Capabilities Used
Robotic Process Automation
Process Manager
Office 365

Who they are

Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned, independent Coca-Cola bottler with exclusive territory covering more than 20 million consumers across 47 Florida counties. Coke Florida has more than 4,600 employees and sells, manufactures, and distributes more than 600 products of The Coca-Cola Company and other partner companies.

What they need

As a start-up company, Coke Florida acquired the territory it operates in three phases resulting in processes that were not fully integrated.

How they did it

To enable end-to-end integration across manufacturing, sales, and distribution operations and to ensure efficiencies across all operations, Coke Florida uses the full suite of Nintex products, including Nintex Workflow Cloud, Nintex Workflow for Office 365, Nintex Forms, Nintex Promapp®, DocGen®, and Nintex RPA®.

Facilitating continuous improvement and more

With the implementation of Nintex Workflow Cloud, Coke Florida’s transportation operations was one of the company’s first beneficiaries of Nintex capabilities. Existing operations were largely manual and used paper-based forms and processes to track critical information on assets and their locations across the business. The manual processes were time-consuming, cumbersome, and subject to error. Similar issues existed with paper processes used to track vehicles during the maintenance and service process.

“By implementing our transportation processes with Nintex Workflow Cloud, the operations and the related processes became really clean, transparent, and effective,” Johnson says.

These operational improvements also became a model for how Coke Florida could benefit by using Nintex across various functions within the company. For example, more than 600 processes were housed in a legacy process repository that was mostly a collection of PDFs, videos, pictures, and spreadsheets. The volume and types of documents in the repository made it unwieldy to access and manage, and expensive to maintain. Coke Florida leveraged Nintex Forms and Nintex Promapp® to establish an easily accessible repository that provides visibility and control over key processes, encourages collaboration, and increases accountability.

Coke Florida’s experience with Nintex Forms, Workflow, Nintex Promapp, and Nintex RPA also played a key role in 2020, when the company, like the rest of the world, focused on their response plans for the COVID-19 pandemic. Using Nintex capabilities, Coke Florida was able to implement an end-to-end solution for associate health tracking – from development to deployment in half the amount of time that would have been needed if other solutions were pursued.

As an organization and a service provider, Nintex has shown they are committed to developing and offering solutions that allow a fully integrated business, like Coke Florida, to meet a variety of business needs – now and in the future.
Robert Johnson, Senior Manager, Enterprise Transformation, Coke Florida
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