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Workflow Wonders:

Creating a process-driven mindset with Nintex

Featuring Ann Coker, Director of Project Accounting and Processes at ITAC

Retaining institutional knowledge is a challenge that most experienced and long-running businesses face. And passing on that knowledge to new starters as the company grows and expands, is critical to continued success.

Top-Ranked design-build firm, ITAC, has adopted Nintex Promapp® to create a centralized and digital solution for process management which not only helps the organization retain over 30 years of knowledge, but also onboard its new hires. On this episode of Workflow Wonders, Ann Coker will share how they’ve implemented Nintex Promapp® and trained staff across the business the identify, map, and standardize processes. To date, the company has identified over 1000 processes and successfully mapped and published more than 500.

Ann discusses how the solution helps embed a process-driven mindset and support its Assured Project Management® methodology – ITAC’s proprietary process that is built into every project with every client.


Ann Coker

Ann Coker
Director of Project Accounting and Processes at ITAC

Elise Harrington

Elise Harrington
Corporate Marketing Manager, Nintex