Watch on-demand to learn how to establish a robust enquiry management system
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Nintex Solutions Showcase: Government enquiry system
Manage questions and responses at government organisations effectively with the Nintex platform
Many countries around the world have legislation that allows people to access information held by governments. And most countries allow people to ask official questions to government departments. For example in New Zealand, Members of Parliament can ask Parliamentary Questions, and the public and press can make requests for official information. These requests have to be answered within statutory timeframes. However, response times can be missed due to misaligned processes across the various government departments – which may result in complaints to the Ombudsman.
In this webinar, Nintex expert Chris Ben will highlight how government organisations can manage enquiries and questions using a standardised approach with process management and automation. Learn how you can automate the process from receiving the questions, triaging them to go to the correct department, and managing the response/review cycle.
Download the associated Nintex gallery template that will enable you to get started immediately. The concepts covered in this session will also apply to organisations in the commercial sector who require a method of collaborating on and reviewing a set of documents while managing response times.
About Nintex Solutions Showcase
The Nintex Solutions Showcase webinar series is where we highlight real-world solutions that have been implemented by our customers and partners to drive organisational success. Hear from experts in the Nintex community and see how you can move faster, drive innovation, and achieve more with the Nintex Process Platform by leveraging pre-built configurable process maps and automation templates from the Nintex Solution Accelerator Gallery.
Senior Solutions Engineer, Nintex