Engineering firm reduces risk, gains efficiency with workflow automation

Automated document management provides better customer experience

GBM Minerals Engineering Consultants Limited needed to keep careful track of its documentation. The wrong specifications could result in incorrect materials and equipment shipments, construction delays and budget blowouts. They also needed to closely manage transmittals—specific sets of version-controlled documents—sent to clients.

GBM required a new document management system that could support a sophisticated approval process, a complex and flexible numbering scheme for document tracking and an easy way to create accurate transmittals.

“We wanted to make it easier to interact with clients and for our engineers to incorporate best practices into their work,” recalls Joe Russell, Engineering Manager at GBM Minerals Engineering Consultants Limited.

Automated document management from Nintex provides better customer experience at GBM
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Products used by Gbm Minerals Engineering
GBM Minerals Engineering Consultants Limited designs and manages the construction of minerals extraction plants. They specialize in assisting clients with the development, design and construction of new mining projects and the refurbishment of existing ore processing plants and associated infrastructure. Their employees provide technical services to the mining industry around the world.

Business Situation

GBM uses a legacy system to manage its complex project documentation
processes, but the system lacked functionality, was slow to use and hard to scale.

Solution

The firm worked with partner PointBeyond to implement Nintex Workflow 2010, which streamlines and automates its document numbering, metadata assignment, approval and transmittal processes.

Automated document management provides better customer experience

GBM Minerals Engineering Consultants Limited needed to keep careful track of its documentation. The wrong specifications could result in incorrect materials and equipment shipments, construction delays and budget blowouts. They also needed to closely manage transmittals—specific sets of version-controlled documents—sent to clients.

GBM required a new document management system that could support a sophisticated approval process, a complex and flexible numbering scheme for document tracking and an easy way to create accurate transmittals.

“We wanted to make it easier to interact with clients and for our engineers to incorporate best practices into their work,” recalls Joe Russell, Engineering Manager at GBM Minerals Engineering Consultants Limited.

Benefits

Reduced risk
Reduced risk
Enhanced customer satisfaction
Enhanced customer satisfaction
Lower total costs
Lower total costs
We must have complete certainty that our transmittals are appropriately controlled and issued, and using Nintex Workflow gives us that confidence.

We must have complete certainty that our transmittals are appropriately controlled and issued, and using Nintex Workflow gives us that confidence."

Joe Russell, GBM Minerals Engineering,Engineering Manager