The most broken processes in healthcare...

... and what you can do to fix them in 2022

We surveyed more than 1,400 large companies across 12 countries—with a significant number (16%) from the healthcare industry. We asked respondents to describe broken processes and assess their organization’s willingness and ability to fix them. Although organizations across the world may be taking steps towards automating and putting better processes in place, there are significant broken processes that remain.