Digital fitness in healthcare

4 pillars to driving digital fitness in healthcare

Until recently, the healthcare industry was slowly adopting online and mobile technology, primarily in an attempt to reduce delivery costs. But then the pandemic hit. Suddenly, the vast majority of patients needed remote healthcare access. The obvious and immediate answer, telemedicine, made it possible to offer care, protect patients and providers, and save critical PPE for more urgent needs. In a dangerous and stressful time, healthcare organizations rose to the immediate challenge. And amid the social, regulatory, and economic uncertainty, they recognized the need to prepare for a future in which digitally delivered care would play a major role.

It became clear that the healthcare systems emerging strongest from the pandemic would be those that could use technology to improve patient care, support a remote workforce, and offer patients a consistent digital experience. That’s not surprising—the future just arrived a bit more quickly than anticipated. Today, speed and superior service aren’t just important—it’s required. And digitalization is the price of entry.