AgriFutures Australia automates research grant activity with Nintex
Cloud-based project management reduces time to contract research projects from 4 weeks to as little as 30 minutes
Prior to the 2019 bushfires in Australia, the project management technology AgriFutures Australia used to support the management of the research grant process was located on-premise in Wagga Wagga – in country NSW, Australia. It became clear that a move to the cloud as part of a broader digital transformation project was required.
Whilst a need for a better disaster recovery strategy helped kickstart the project, the real catalyst was the user experience – or lack of it – during the application and administration process, it was difficult to initiate, submit and manage research applications. The process was manual and took a lot of time.
Once awarded, contracts were either emailed or physically mailed to applications. For the in-house IT team, the platform was hard to develop on, which made adding new enhancements difficult. There was also a lot of support required from the IT helpdesk to help people submit applications.