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Platform Engineer (SRE)

Remote - South Africa

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes. We improve their lives though the technology we build. 

Nintex engineers are building more than just software and know the impact one line of code can make. We are the experts that build the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, and we don’t wait to create and carry out opportunities for innovation in our business – and our products. Our work makes the hard stuff appear easy to anyone with clicks-and-not-code process automation. 

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas and enthusiasm. We deliver on our commitments, we don't wait to implement ideas or fix issues, and we treat each other with respect and consideration. 

About the role: 

You are comfortable working with technical complexity and building reusable infrastructure that can streamline development and operational pipelines. You pioneer best practices to boost quality and productivity. You work with composite technologies within ambiguous projects to deliver successful outcomes. You mentor other engineers and support your team members. You demonstrate a deep mastery of technology and a focus on improving systems and processes. You are accountable for key infrastructure, and other critical systems that support Nintex products. 

Your contribution will be: 

  • You are highly skilled and sufficiently experienced in Nintex DevOps tools and processes to own a long-term program or technology such as secrets management, PIM, CosmosDB, Azure Key Vault, etc.  
  • You write tools and utilities that support and integrate with delivery pipelines, and you integrate telemetry where appropriate.  
  • You are called into incidents and bring trusted knowledge in your domain.  
  • You debug and fix infrastructure issues on production environments quickly using the relevant tools and guidelines to prevent recurrence.  
  • You lead or contribute to post-mortems for incidents, including root cause analysis and identification of preventative and remedial actions.  
  • You address pipeline failures promptly and guide junior engineers towards quick issue resolution.  
  • You review and advise on appropriate design patterns to solve automation and infrastructure problems without creating technical debt.  
  • You design and build moderately complex infrastructure components.  
  • You initiate and lead the refactoring of complex parts of the infrastructure or pipelines.  
  • You identify optimization opportunities anywhere in the development or operations functions and contribute to the implementation of proposed solutions.  
  • You are continually on the lookout for opportunities to reduce errors through automating and standardizing processes. You bring infrastructure components into managed implementations like Infrastructure as Code (IaC), configuration management, and container usage.  
  • Each solution that you design, and implement will adhere to the relevant guidelines in support of security, disaster recovery, scalability, availability, reliability, and durability. 
  • You are an active part of the incident management process, including on-call rotation and unblocking technical and operational decisions. 
  • You contribute to script libraries, infrastructure provisioning templates, reporting mechanisms or other shared repositories that will increase the productivity and success of Nintex teams. 

To be successful, we think you need:  

  • Experience with continuous integration and continuous deployment (CI/CD) pipelines
  • Familiarity with Azure DevOps, Git and source code management tools
  • Hands-on experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Alert Manager and PagerDuty).
  • Experience with containerization technologies (e.g., Docker, Kubernetes) and microservices architecture
  • Proficiency in setting up alerts and responding to incidents
  • Experience with configuration management tools (e.g., Ansible, ArgoCD) and infrastructure as code (e.g., Terraform)
  • You act as a reliability champion

What’s in it for you? 

Nintex employees have the freedom to work how they work best. We are virtual-first across our global workforce. Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences.  

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

  • Global Gratitude and Recharge Days
  • Mindfulness and counseling resources
  • Invention/patenting assistance
  • Meaningful recognition
  • Community impact opportunities
  • Multiple tools through which to learn and grow, and an incredible global community 

View more here: 

Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.