Product Manager - Process DiscoveryRemote - UK
Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You’ll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work.
About the Role:
The Product Manager will be responsible for developing roadmaps and release plans to position our products as competitive and desirable. Along with creating exciting new product ideas, you will work with the wider business to ensure that Nintex pursues & drives initiatives that deliver maximum value to our customers. This role partners with development teams to ship products globally, on time, and with best practices guidance and documentation. Likewise, this role also envisions and validates distinctive capabilities and value propositions that meet customer needs.
Your contribution will be:
Vision and Product Validation
The Product Manager will be responsible for product roadmap and release functional plans. This role will be the voice of the customer needs and possess minimum marketable features based on expertise and customer interaction. An essential part of the Product Manager role will work closely with R&D delivery leads and assist in analysis and prioritization of backlogs, writing user stories, functionality, UX and upgradability. In addition, the Product Manager will recommend ‘in-product’ features to gather usage insight and to promote selling and up-selling. In the light of working with a variety of stakeholders, the Product Manager will also determine opportunities and needs to work with Technology Partner to complement and enhance vision.
Product Knowledge and Documentation
In this role, the Product Manager will collaborate with the User Assistance team to ensure quality and relevance of documentation such as evaluation guides, tutorials, help files, install guides, release notes etc. Moreover, the Product Manager will run milestone programs for technical previews, betas, evaluation guidance and early adoption. Dissemination of product knowledge to marketers, TMs, technical pre-sales, and support will be essential to ensure the success of this role.
To ensure success in this role, the Product Manager will verify how feature triage decisions map to release plan, customer needs and launch timing trade-offs. A vital responsibility of the Product Manager will also include ensuring branding guidelines are reflected within product and user interfaces, as well as ensure that marketing collateral is accurate and highlights the envisioned key investments. Working in collaboration with a variety of stakeholders across the product domains, the Product Manager will conduct user experience verification with downloads, hosted trials, SKU creation in internal systems and installation.
Support and Analysis
The Product Manager will provide quintessential support in training support and sales teams at relevant release milestones. Support will also extend to providing product oversight for Technical FAQs and papers, as well as best practices guidance for deployments, upgrades, and administration. In this role, the Product Manager will also study trends in support issues across the product lifecycle and identify questions and topics in community site or ‘answer desk’ that require answers from product management
To be successful we think you need:
- Ability to work within a self‐directed culture and navigate ambiguity
- Experience working with cloud-based products
- Passion and excitement for building products / platforms
- Strong UX for gallery and technical understanding for Application Life Management
- Experience in customer migration initiatives
- Technical understanding of web-based solutions and data analysis aptitude
How we operate:
Our day-to-day is guided by three core tenets that help us work collaboratively, effectively, and respectfully in a way that allows us to ideate, and improve, together.
· We deliver on our commitments. We focus on a few key priorities and ensure we deliver with quality on time. Every time.
· We don’t wait. If we see an issue, we fix it. If we see an opportunity to accelerate our success, we take it.
· We operate with respect and consideration. We will move fast and deliver…and we will do it the right way.
We foster a workplace that gives amazing people the freedom and support to do their very best work every day – work that accelerates digital transformation across the globe with a best-in-class process platform.
Be part of the transformation. Apply today.
Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.