Process discovery in Shared Services
SSON research states that 63% of employees change roles in under 3 years and over 200 digital tools are used across service management. With this degree of change and variety, it’s highly unlikely Shared Services organisations fully understand all of their processes.
With process discovery you can capture and map your teams activities so you can easily identify, optimise, and automate your unknown processes.
Watch Nintex experts Toby Hayles and Janvil Yeung as they discuss and demonstrate the value of process discovery.
Watch on-demand to:
- See process discovery in action
- See how bots capture user activities within approved applications
- Learn how to interpret the process discovery outputs and identify automation opportunities
