A fireside chat with councils who've been there, done that and are happy to share what they learned.
Thinking about investing in process management, or already underway and want to compare notes with peers? Join us for an informal fireside chat with two local government organisations who’ve walked the path and are candid about what worked, what didn’t, and what they’d do differently.
We’ll be joined by the Shire of Mundaring and City of Bunbury who’ll share their Process Manager journey firsthand. Hearing two different councils compare approaches will give you a broader, more grounded view of what process improvement really looks like in practice, not just the theory.
This isn’t a formal presentation with slides. It’s a relaxed, moderated conversation, followed by live audience Q&A, so come with your questions.
What you’ll learn:
- What prompted their organisations to invest in process management
- How they approached implementation and rollout
- The successes — and the challenges — along the way
- Lessons learned and advice for other councils considering the same path
- What’s next on their process improvement journey
Who should attend:
Local government professionals involved in, or curious about process management, digital transformation, or service improvement initiatives within their council.
Register now to join a great session.
