What is robotic process automation (RPA)?
Robotic process automation (RPA) is technology that cuts down employees’ workloads by automating repetitive, high-volume steps in processes. Software robots, or ‘bots’ emulate the actions of human workers to execute rote tasks within applications via their UI. When RPA software handles this manual work, employees can devote their time and skills to more rewarding and valuable activities.
How RPA works
Robotic process automation is principally designed to automate repetitive analytical tasks and processes. This is accomplished by programming a desktop RPA interface that you can “teach” to mimic clicks and keystrokes to replicate a human typing information into various fields, access systems, compile information in spreadsheets, or transfer data between disparate systems.
Robotic process automation can be applied to high-volume, business rules-driven, repetitive processes across your organization.
Save time and costs
Improve productivity, speed up results, and save money by investing fewer working hours.
Customer and employee satisfaction
Fulfill requests in a timely manner and reduce employees’ manual workload.
Reduce errors
By eliminating human error, RPA increases data integrity and makes every analytical activity more impactful.
What processes are relevant to RPA?
Financial Services operations
Implement automation solutions to perform mass customer account maintenance, monitor and flag accounts for suspicious activity, issue credit cards, open or close checking accounts, and more.
How Customers Use Nintex RPA
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Lending and loan processing
Process loans and payment plans, automatically update accounts, scrape data to find interest due, execute batch transactions between banks and mortgage companies, and more.
Loan Processing
Read the use case
IT system maintenance
Perform regular file and system backups, migrate data from legacy systems quickly and precisely, test new software, automate IT staff notifications for consistent monitoring, and more.
Driving Rapid Results with RPA
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Employee data management
Leverage bots to accurately and quickly process payroll checks, automate leave request notifications, perform audit trails, automatically add and delete employee information in your HR system.
Leave Requests
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The honest truth about robotic process automation
The market hype around RPA is warranted, but it is often sold as a one-stop solution for all process challenges when in reality, traditional RPA software is limited. It can be expensive and time-consuming to deploy, and inflexible when processes require human interaction.
To solve these digital transformation roadblocks, it’s important to tailor your automation toolset to your organization’s needs.
"We are using Nintex Forms and Workflow as our primary form software for SharePoint 2016. Nintex is being used across the whole organization on a departmental basis. We are using Nintex Forms to replace the many InfoPath forms we have before the Microsoft support runs out. Nintex is also providing more options to connect to external database sources."
"My organization was able to use Nintex workflows to compress processes that previously took multiple steps (with multiple points of opportunity for human and technical errors) into a single step from a user point of view. Being able to eliminate the possibility of any one step being forgotten or bottlenecked was great. Additionally, the automation allows for the system to function independent of any one employee being at work, eliminating the fear of the "person who knows how it works" to leave and take the functionality with them."
