Nintex Digital Government SymposiumAugust 25, 2021 | 9:30 AM PDT - 12:00 PM PDT

Learn how to make your agency lean and agile with digital fitness

Transform your operations with automation

The last 15 months changed the way every government agency operates. The need to transform was immediate and the impact significant. The focus is now shifting to what comes next and how we can best leverage and learn from the transformations that occurred during this once-in-a-century crisis.  Register for our Digital Government Symposium and learn how you can make your agency more lean and agile with digital fitness.

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Improve Citizen Experience

In a world where information and services are typically only a few clicks away, citizens want the same experience from government services. Improving citizen experience is no longer simply an option, it’s a requirement, and creating an optimal digital experience is the price of entry.

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Build Process Culture

A government agency can reach its peak performance only when processes are as efficient and effective as they can be. And it’s not just how you serve citizens directly; internal processes are equally ripe for automation.

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Develop Operational Excellence

In government, operational excellence is rooted in the ability to “make it happen”—to see and monitor the flow of all services of value to citizens, to continually improve it in response to constituent and employee needs.

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Drive Ongoing Innovation

The most effective government agencies will be those that use innovation to continually improve processes, to better respond to and serve the citizen of the future.

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Special guest speaker
Phil Bertolini

Phil Bertolini is the Vice President of the Center for Digital Government (CDG), a national research and advisory institute on information technology policies and best practices in state and local government. Previously, he served as deputy county executive and CIO for Oakland County, Michigan. During his 31-year tenure, Phil built a world-class IT organization and earned the county national attention, winning numerous awards for technology innovation and excellence.

Agenda
9:30 AM PDT - 12:00 PM PDT
Welcome
Importance of operational excellence
Why process matters for government by Phil Bertolini, VP of the Center for Digital Government (CDG)
Improve Citizen Experience
Build Process Culture
Develop Operational Excellence
Drive Innovation
Nintex Demo
Conclusion and Recap
Agenda subject to change