Virgin Australia takes an automation journey with Nintex
Unlocking data and centralizing processes across the airline
Running a major airline is no easy undertaking. The industry has significant compliance requirements, manages mountains of forms, and has a massive workforce, many of whom are either remote or in near-constant motion. Virgin Australia embarked on a journey to automate various workflows. They substituted an online form for emails, Word documents, and other communication methods not easily tracked. The form rapidly delivered data in a fixed format which did away with the need for manual data processing. This proved its value and soon became a core aspect of Virgin Australia’s automation capabilities.