STIHL sees 30% improvement in speed of deliveries
Whether it was email or a physical inbox, STIHL relied on paper-based forms, printing them and filling them out, and then walking them over or scanning them to the next person in the process. STIHL began the process of workflow automation using Microsoft InfoPath, but upon learning that the product was being deprecated, sought a more robust platform from a company they had confidence would be around for the foreseeable future.