Red River Bank provides crucial COVID-19 relief funds to customers fast
The Louisiana bank makes business process improvement a priority.
As the Red River Bank has grown, finding integrated solutions blending people and technology to enhance scalability, capacity, and efficiency has become more apparent and critical to the bank’s continued success. To support these efforts, Red River Bank needed an automation platform that was not only cost-effective and met their technology requirements, but one that was also flexible and easy enough to use.
After evaluating several options, the bank selected the Nintex Process Platform to begin its automation journey.
When the Small Business Association rolled out details of the Paycheck Protection Program (PPP) as part of the recently passed CARES Act, Red River Bank knew it would need to act fast to make these loans available to its customers. However, the business banking software providers the bank met with said their solutions would be ready at least one week after the government finalized PPP requirements. For Red River Bank – that was just too long.