Port Stephens Council Streamlines Processes and Cuts Costs with Nintex Promapp®
The local government used business process management software to identify inefficiencies and save money.
After experiencing population growth and increasing tourism and development, the Port Stephens region saw more pressure on all aspects of the local government. Port Stephens Council adopted the Australian Business Excellence Framework (ABEF), a system that helps organizations sustain high levels of performance and improve different aspects of business. But the council’s existing Visio software was unable to support the scale required for ABEF, and couldn’t provide a complete approach to systematic process management. As a result, Port Stephens Council was unable to map, capture and record processes effectively.
Looking for a software solution to map, manage, review and continuously improve processes, Port Stephens Council selected Nintex Promapp®. It planned to use the technology to deliver the agreed level of output to internal teams and community residents.