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Home|Using Nintex|Case Studies|KBR protects employees with Travel Management solution

KBR protects employees with Travel Management solution

Facing the greatest risk of all

While many companies say that people are their greatest asset, KBR demonstrates its concern for employees with applications that mitigate the risks they face. For KBR employees, one of the greatest risks is travel. Not just getting to remote destinations but facing potentially hazardous situations once they get there. KBR is determined to mitigate these risks to employees as much as possible.

Traditionally, KBR employees were required to complete paper forms that recorded their itineraries before embarking on trips. But only about 70% of travelers completed their forms, which were then filed but not of much continuing use. That made it difficult for KBR to deliver customized guidance to employees, let alone analyze aggregate data on global travel. As risks rose around the world, KBR needed a better solution. It found that solution in a familiar source: the Nintex Workflow Cloud software it already used.

Capabilities Used
Automation Cloud

Who they are

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 29,000 people worldwide with customers in more than 80 countries and operations in 40 countries.

What they need

As the world faces greater risks, KBR’s paper-based system for recording and approving travel requests couldn’t optimize safety and insights into employee travel.

How they did it

KBR uses Nintex to enable a Travel Management Plan that delivers customized safety information to employees and feeds Power BI analysis tools that help guide company policy and action.

Lower cost, easier use, no custom code

KBR has about 600 active Nintex Workflows. Some are used companywide, others for specific business units or divisions; some enable greater sustainability, manage the routing and approval of engineering documents, support procurement, or facilitate bids in response to RFPs.

The company’s existing use of Nintex made it KBR’s tool of choice for its new Travel Management Plan. In a single submission via Nintex Forms, employees can provide details for multiple destinations in a single itinerary. Nintex Workflow checks the destinations against a continually updated database of global locations characterized by their risk level and launches an approval workflow for itineraries that include high-risk locales. Once managers approve a high-risk itinerary, the Travel Management Plan workflow provides the traveler with a personalized Safety, Health and Security Plan that includes emergency contact information in the various destinations, emergency medical information, and other country-specific details. The Travel Management Plan also ensures that travelers have the correct equipment and training to safely complete their job tasks.

Now, 99% of KBR’s Technology BU travelers submit travel requests and participate in the process through the Travel Management Plan, up from 70% who used the former, paper-based system. Also, 90% are now complying with the requirement to book their trips through KBR’s approved agency, a significant increase from before.

With no-code/low-code Nintex, we avoid the need to create custom code, so solutions are more reliable and cost-effective. It’s our default tool when people come to us for workflow solutions.
– Lisle Weber, IT Applications Manager, KBR
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