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Hawke’s Bay Regional Council saves time, reduces errors with Nintex Modern Apps

Automating and streamlining mission-critical data

Hawke’s Bay Regional Council (HBRC) scientists are the first line of defense when it comes to public safety in the open waterways of Hawke’s Bay, New Zealand. Their diligence ensures that waterways remain safe.

HBRC scientists gather up to 50 samples in a single day for testing. In the past, information gathered in the field would be captured on paper forms by scientists with clipboards. Those data would be manually entered into internal systems at the lab, then re-checked against the paper forms for accuracy. This time-consuming, manual data-gathering process was prone to challenges. Forms were often damaged, and data had to be checked and double-checked for accuracy.

HBRC sought massive efficiency gains. When they decided to update from clipboards to mobile tablets, they turned to Nintex for help.

Finding success

hours saved over 5-month testing period


data samples per day per scientist analyzed


double data entry

Hawke's Bay Regional Council
Capabilities Used
Automation Cloud

Who they are

Founded in 1989, Hawke's Bay Regional Council is based in Hawke's Bay, New Zealand. With over 200 employees, it manages the air, land, water, and coastal resources of the region. It also coordinates civil defense, transport, and economic development.

What they needed

Hawke's Bay Regional Council needed a better way to get data from the field into proprietary internal systems. Their time-consuming and complicated paper-based data-gathering system processes were inefficient and prone to input errors.

How they did it

Hawke's Bay Regional Council updated their technology and processes with Nintex Advanced Workflow and Nintex Modern Forms. Now scientists in the field can upload data directly to their internal systems with improved accuracy.

The Nintex Platform empowers field scientists to improve processes, reduce data errors, enhance public safety

The automated mobile solutions created using Nintex Advanced Workflow and Modern Forms eliminated the need for double data entry. Using the Nintex Modern Apps on their mobile devices, field scientists also discovered opportunities to correct outdated questions as they went. All this saved days of processing and data verification time.

Over the five-month testing period, the new system saved the council 200-300 hours of work. Anthony Gouder, business improvement analyst, explains, “Having these systems in place reduces the time it takes to get information out to the public. It’s about public safety.”

Since adopting the Nintex Platform, the department has taken on a lot of extra projects—notably freshwater projects and climate change. Modern Apps let scientists accurately feed data back into the climate change models. “We can have scientists take on more important things than just data entry,” adds Gouder.

We use Nintex Promapp® to help us do things once and do them right. We train our staff to use Nintex Promapp® not only to read through processes, but to also provide feedback. With Nintex Promapp®, we can all contribute to process excellence.”
Olivia Giraud-Burrell, Business Analyst, HBRC
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