County Court of Victoria revitalizes the future of public service with process automation
The County Court of Victoria hears about 12,000 cases a year, including criminal and civil cases, and has jurisdiction over all criminal matters except murder and treason. As the County Court of Victoria heard thousands of cases each year, court staff struggled with overwhelming paperwork. A legacy case management system didn’t cover every process and was difficult to use. K2 Software helped the Court connect different IT systems, replace paper processes, and capture information electronically. As a result, employees save time and serve the public more effectively. The Court used Nintex K2 Five to manage legal cases more efficiently, including completing documents, judicial orders, approvals, and audits.