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Community Colleges ensures consistency with Nintex Process Manager

Community Colleges overhaul their internal processes and increase productivity and staff engagement

Nintex Process Manager has been a useful tool to help staff get a big picture view of where the company is headed – and how they fit into that.

Nintex Process Manager has become an integral part of the way Community Colleges operate. The confidence and security of a consistent, well-defined process is proving to be a real motivator for staff engagement.

Increased staff engagement

Centralized processes

Ongoing process improvement and risk management

Company
Community Colleges
Website
comcol.ac.nz
Industry
Education
Country
New Zealand
Capabilities Used
Process Manager
pdf

Who they are

Community Colleges NZ are a charitable training establishment committed to delivering quality education, skills, and knowledge to New Zealand's youth.

What they need

Before Nintex Process Manager, Community Colleges used a paper-based quality management system (QMS) which was time-consuming. Making sure everyone was on the same page was difficult, and often different sites would have a slightly different way of doing things.

How they did it

By implementing Nintex Process Manager, the staff now has easy access to everything – the latest forms, policies, and processes. And because the QMS used the same structure and language, they didn’t have to start from scratch – converting everything into Process Manager was straight forward.

Reaping the rewards

Since implementing Nintex Process Manager, Community Colleges improved their educational performance inspection ranking from a Category 2 to a Category 1, signaling an improvement in their ability to assess and improve themselves as an organization.

They are also seeing more consistency – staff who thought they were doing things right, but weren’t, have been brought up to speed. And it’s now easier for the different departments and locations to understand how their work impacts others.

"A new process went up last Friday, the notification when out, and by Monday afternoon there were comments and suggestions on it. It shows the staff are engaged.”
Sue Brookes, Systems Manager, Community Colleges
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