What is BPMN?

Business Process Model and Notation (Also known as BPMN) has been the one of the most common languages and formats used to document business processes since its introduction in 2004.  Developed as an international ‘language’ for describing business processes, it provides a complete set of symbols and notations to define and describe procedures in a business environment.  The resulting flow charts are intended to visually depict the details of business activities and their flow in an organization.

Unfortunately, due to its complexity, many users without training, education, or experience in BMPN language can struggle to understand large BPMN diagrams. In organizations that benefit from employees accessing, owning, collaborating, and buying into process ongoing improvement, if they can’t understand the process (or need further training to do so) – these organizations will not see the intended benefits.   For more technical users and audiences with BPMN knowledge and the ability to understand the language, BPMN can be an effective way to model your business processes.

What is the difference between Business Modeling and Business Process Mapping/Management?

Essentially the two are the same thing, both visually represent key processes, so businesses can better understand and optimize them.  Business Modeling tools often leverage the standard BPMN language, and Business Process Management (BPM) tools focus on less sophisticated language, and simplified process flows that are easier to understand, thus promoting ease of access, and encouraging line of business process ownership and collaboration for increased optimization.    Business

Modeling tools, while more flexible for documenting complex processes, often rely on fewer experienced employees that understand the language, resulting   in a heavier reliance on these individuals, and an impact on the organization’s overall ability to hand process back to employees that are less experienced with the language. Business Process Management tools like Nintex Process Manager often include mapping and additional capabilities that enable ongoing process management, increased collaboration and business-wide process excellence.

Both Process Modeling and Business Process Management (BPM) can be further complemented by Process Discovery tools, that unobtrusively work in the background on your employees’ computers to collect manual business process data (without impacting their performance or time) and then generate a fully interactive visual display of the data collected.

What is the role of Process Modeling?

Process Modeling is a powerful tool that in most cases leverages BPMN to help optimize business processes. It is a visual representation of an organization’s operations and processes and provides the ability to identify opportunities for improvement.

By creating a graphical model of how work needs to be done, it allows organizations to easily see where resources are being wasted, or where user productivity can be improved. Furthermore, process modeling encourages organizations to stay agile; as customer needs or trends change, models can easily be adapted quickly. It enables businesses to move quickly and remain competitive in ever-changing markets and plays an essential role in helping organizations reduce costs and maximize efficiency.

What are the benefits of Process Modeling?

Businesses can reap numerous advantages from making process modeling an integral part of their regular workflow. Process Modeling offers a concrete way to gain a clear understanding of how your business works, as well as uncover opportunities to optimize processes and improve response time. This can be as straightforward as improving customer service or automating certain parts of the production line. Business process modeling also provides visibility over key operations and offers objective examples of how to streamline processes, so teams can work more efficiently together. Ultimately, by having the ability to think objectively about how the business works, it can help you create more agile and effective systems that support greater success for everyone involved.

What are the different business process model techniques?

Business Process Modeling is a powerful tool business use to improve their operational efficiency. It involves analysing, mapping, and documenting the activities that go into the production cycle to identify areas of improvement. There are several Process Modeling techniques businesses can use, common languages used within Process Modeling tools are

• Business Process Modeling Notation (BPMN) – being the most common
• Universal Process Notation (UPN) is another common language used by Business process modelers to create and analyze a wide variety of business processes. Less common than BPMN and slightly easier-to-understand language for visually representing flows of operations through graphical symbols, so that non-technical personnel can access the information and
• Flowchart technique is yet another way to organize and present ideas in business. Also using symbols for each process step such as circles, arrows, boxes, or other shapes, it creates a map of an entire process graphically.

Business Process Modeling serves as an integral tool for more technical teams comfortable with the BPMN language seeking to analyze, document, manage and improve underlying processes.