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Credit union eliminates time-consuming and costly manual data processes

Ashland Credit Union needed a solution to automate payroll conversions. Formerly, they had to manually make changes to a large subset of members’ payroll information, which often lead to wasted manhours and processing errors. They found a solution to quickly copy the needed information from members’ existing payroll departments and insert it into the new one. 

Nintex helped Ashland Credit Union implement Nintex RPA software to easily automate the cleaning and mining of its members’ payroll data. After using Nintex RPA, Ashland Credit Union’s member information is now 100% accurate. 

Company
Ashland Credit Union
Website
Industry
Financial Services
Country
Capabilities Used
Robotic Process Automation

Who they are

Ashland Credit Union is a full-service financial institution that maximizes the financial wellbeing of its members. Headquartered in Ashland, Kentucky, they provide services for checking and savings accounts, loans, certificates, and more.

What they need

Ashland Credit Union wanted to avoid manually making changes to a large subset of members’ payroll information with an automated solution.

How they did it

They adopted Nintex RPA to automate large amounts of data clean-up and data consistency. By changing eligibility codes, adding flags to accounts, or removing member information, the company eliminated the need for manual and costly data entry, increasing their accuracy to 100%.

The challenge

Ashland Credit Union sought a way to automate payroll conversions, a process that required them to manually make changes to a large subset of members’ payroll information.

 

 

The RPA solution

Using Nintex RPA, Ashland can quickly copy the needed information from members’ existing payroll department and place it into the new one. Nintex RPA then goes back to remove the old payroll data.

Nintex RPA eliminated the inconvenience of time-consuming and costly manual data processes. More importantly, the information is now 100% accurate. A D+H UltraData customer, Ashland Credit Union is continually finding new ways to automate manual processes with Nintex RPA, specifically when tasks involve data clean-up or data consistency and involve large amounts of data. Projects like changing eligibility codes, adding flags to accounts, or removing member information typically require a significant amount of manual work and thus, make great jobs for Nintex RPA to automate.

 

I usually program Nintex RPA scripts to work with our FSP application - the primary front-end for the UltraData application - but have also used it for solutions programmed into the green-screen environment. Nintex RPA works flawlessly. I’m very glad we invested in Nintex RPA.
Jon Ulincy, IT Manager, Ashland Credit Union

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