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Aioi Nissay Dowa Insurance Raises Risk Management Awareness and Improves Transparency

BPM helps insurance company improve risk and compliance behaviors

Aioi Nissay Dowa Insurance Company Australia Pty Ltd (ADICA) needed a way to integrate risk and compliance factors into its standard processes to ensure best practices were always followed. ADICA was also looking for software that would assist with meeting regulatory requirements and simplify training for new users.

Aioi Nissay Dowa Insurance
Financial Services
Capabilities Used
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Who they are

Aioi Nissay Dowa Insurance Company Australia Pty Ltd (ADICA) is a general insurance company in Australia, employing approximately 100 employees.

What they needed

Enhanced visibility of processes, reduced business risk and improved risk compliance.

How they did it

ADICA selected Nintex Promapp® as a tool to improve risk management and awareness while streamlining processes.

ADICA Enhances Risk Management Capabilities and Reformats Processes to Meet Requirements

Nintex Promapp® ushered in a risk management culture at ADICA. In addition to automating and simplifying existing processes, Nintex Promapp® provided a way to integrate risk management and compliance into procedures. It also assists ADICA in meeting various regulatory obligations, linking them to corresponding business tasks.

Additionally, the central database created by Nintex Promapp® helps with document version control, and provides a clear audit trail.

“Nintex Promapp® integrates risk and compliance requirements directly into processes, which has promoted risk and compliance awareness across the business to an everyday activity.”
- Narella Iacono, Internal Audit and Risk Manager, ADICA

Finding Success

Improved risk and compliance behaviors

Increased visibility of processes

Created a clear audit trail

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