When it comes to business development, training is key. As organizations grow, their policies and procedures develop. It’s essential that regular training is provided for employees to perform at peak productivity.
Training is an important aspect of business operations, but the inherent administrative work can be a time-consuming and manual process for the staff.
They may struggle to find the time to define training requirements, assign individual tasks, deploy the training and log the completion of the module against the employee’s profile. In order to combat inefficiency in business development, many businesses choose to automate employee training. In this post, we’ll examine the benefits of automated employee training programs.
Share knowledge faster
Manual training relies on a worker being available to provide training in person and perform the necessary administrative work to update the existing training management system. This requires a lot of time and effort, and for employees to be physically present for training to occur.
Let’s imagine a potential scenario:
Due to changes in how organizations are allowed to process customer data, your organization will need to amend customer profiles in your CRM.
To train knowledge workers for this task, they must attend mandatory training which will take three hours in person to complete. This will cause delays in how quickly the changes can be rolled out, potentially causing a regulatory breach within the organization.
Automated training allows your organization to roll out knowledge as effectively as possible.
For instance, the situation outlined above could be much simpler. A training module can be created and sent out to all relevant workers so that minimal downtime is caused by the change. The module will be available online for workers to check for reference, and if any errors are noticed, further mandatory training will be provided.
Management has visibility into who exactly has completed the training, and can identify the program’s overall success without needing to enter results manually into the training management system. The low-value administrative work of printing and sharing training materials is eliminated, leaving more time for relevant workers to create the high-value training and share it.
Provide a better onboarding experience
You only get one chance to make a first impression. These first impressions ultimately affect retention rates.
If a new worker arrives and they have not been assigned a computer, or they have no ID card, it’s unlikely they’ll feel ready to perform in their new role. The onboarding process should be smooth, intuitive, and arm new employees with all of the knowledge they need to perform their jobs to the best of their ability. Onboarding processes that rely on paper forms and email communication become unnecessarily manual and vulnerable to human error.
Automated employee training can help organizations welcome new workers with guaranteed success. Manual, paper-based processes can be transformed into automatic, digital ones, greatly increasing engagement from workers without requiring extra time from the training staff.
A new employee workflow can be established which automatically prompts the HR department to complete new employee forms, allocates IT equipment and user licenses, and adds them to your HR systems without any extra administrative work required.
The perfect onboarding experience is smooth, efficient, and sets new workers up for success without the need for any paper forms.
Increase employee engagement
Empowering employees with high quality resources and tools is an effective way to boost engagement across your organization.
When it comes to employee training, tedious PowerPoint presentations don’t cut it anymore. Retention of knowledge is key for workers to be able to put their training to use, so your training program must be interactive and engaging. Workers need to be able to access training in their own time without needing to request it from HR or disrupt their day trying to find it themselves.
If workers can access automated training, they’re able to complete modules at their own pace. A centralized repository of training workflows will enable employees to access the information they need when they need it. Management can track their progress to see if they’re armed with the skills they need, filling in any skill gaps if necessary.
Workers can then discover and explore the information they need without the disruption of sitting through a presentation or filling out a form. Enabling self-directed training will increase engagement and knowledge throughout the entire organization.
Automate employee training programs for success
Organizations must keep their workers educated and informed or risk avoidable errors.
But in today’s modern world, traditional methods of training aren’t as effective at engaging workers. To stay competitive and spread knowledge, organizations must turn to automation.
Creating bespoke workflows to suit your organization’s training needs will free up valuable time for HR staff, allowing them to pursue higher value work.
Nintex offers a platform through which employee training can be made accessible and up-to-date.
With Nintex Advanced Workflow, your LMS can be integrated with your Human Resource Information Systems to create digital workflows with automated processes to increase efficiency. Business logic can assign appropriate training for employees and track their progress, reporting to HR the rate of success and if any additional training is needed.
With Nintex, employees can benefit from having all of the knowledge available within your organization at their fingertips.
To find out more about how your organization can increase efficiency and productivity with automated employee training, contact Nintex today.