It’s no secret that adopting any enterprise application is a risk, and customer relationship management (CRM) systems are no exception. In fact, nearly two decades of research by multiple analysts…
Government and public sector organizations provide the critical services and infrastructure that we take for granted every day. They also employ millions of Americans: over 18 million in state and…
We’ve all heard of FOMO, or “fear of missing out.” In our personal lives, we worry about skipping that upcoming party and at work, we’re concerned about missing big meetings.…
In the last two years, revenue operations leaders have faced increasing challenges. According to a 2021 Forrester report on buyer behavior, “the number of buying interactions during the pandemic jumped…
Each member of your sales team works a little bit differently. They have their specific communication preferences, their own schedule for talking with customers and prospects, and a unique perspective…
The Great Resignation may have slowed, but it certainly hasn’t stopped, with companies still experiencing employee exodus. Many employees are exhausted, overwhelmed, frustrated, and are reconsidering their entire relationship with…
Even in economic boom times, generating consistent, predictable revenue is challenging. However, during a recession, it gets even harder—something that many organizations quickly realize as they face today’s economic headwinds.…
With more than a billion and a half web sites to choose from and a combined total of nearly five million apps across mobile operating systems, creating experiences that captivate…
Related lists are one way that Salesforce’s powerful data modeling informs the structure of your application. An admin can create a custom object called “Sales Order” that looks up to…
“People ignore design that ignores people.”– Frank Chimero, Designer All good design exercises begin with the end in mind. Human-centered design takes this adage a step further, asking: but what…
Too often, organizations aren’t prioritizing partner experience. They’re tracking key information in spreadsheets and email, which is frustrating for partners and doesn’t provide pipeline visibility for anyone. One key to…
In the corporate world, people are quickly, and sometimes painfully, discovering that the old way of doing things doesn’t work anymore. When it comes to project management, using an agile,…
