Digital Transformation Excellence in the Middle East
October 2022 recipient:
University of Jeddah
The University of Jeddah, a public university in Saudi Arabia, was facing challenges in searching for a low-code and integrated automation solution. They needed to transform manual processes to intelligent, digital workflows that adhere to international standards in process engineering. With Nintex they’ve now successfully integrated 20+ workflows, giving them the ability to trace a process from its inception to final feedback stage, helping them measure beneficiary satisfaction, productivity, and reducing the time required to complete a process.
September 2022 recipient: King Saud bin Abdulaziz University for Health Sciences (KSAU)
KSAU is a government university specializing in health sciences, it has more than 3,000 employees and roughly 10,000 students. Being fully paper-based, KSAU was facing a bottleneck when it came to their student scholarship application process. With Nintex, KSAU was able to fully automate the student clearance process with 27+ unique automated workflows increasing accuracy, efficiency, and pushing the organization onto the path of being 100% paperless.
August 2022 recipient: Sorbonne University
Sorbonne University Abu Dhabi was established in 2006 with the initiative of bringing the best international standards of higher education to the city. Sorbonne was putting strain on their human resources with their manual student clearance process. With Nintex, Sorbonne was able to fully automate the student clearance process with 50+ planned automated workflows, increasing efficiency amongst the academic, financial, and administration departments. With the help of Nintex Workflow Cloud, students were able to submit requests online and increase the level of transparency between Sorbonne and themselves.
July 2022 recipient: Al Naboodah Group
With 10,000 employees across the UAE and a diverse range of business functions including civil engineering, building, MEP, and more, Al Naboodah Group faced a challenge when it came to achieving operational excellence. Using Nintex’s low-code/no code platform, they automated over 40 processes to resolve an expansive manual backlog of tasks. Thanks to the power and ease of use of the Nintex Process Platform, Al Naboodah Group has significantly minimised operational man-hours and increased customer satisfaction.
May 2022 Recipients: The Easa Saleh Al Gurg Group (ESAG) | National Water Company
The Easa Saleh Al Gurg Group (ESAG) is one of UAE’s most eminent family businesses with 27 companies in its portfolio and over 4,000 employees, housing leading brands across wide range of industry and consumer sectors. One of the biggest bottlenecks for ESAG was the manual processing of endless and cumbersome document approvals. Nintex’s easy-to-use solution, transformed ESAG’s manual processes, significantly optimising over 70 workflows across all departments for over a decade.
The National Water Company, owned by the Public Investment Fund (PIF), is Saudi Arabia’s largest water and wastewater treatment service provider. Somewhere around 14,000 employees work to provide 2 million customers with drinking water. The company also collects over a billion litres of wastewater and sewage every single day, which is processed at their 6 treatment plants across the Kingdom. By using Nintex K2 Five, the Water Company revolutionized their efficiency and customer service by digitizing their paper-based processes.
April 2022 Recipients: Saudi Information Technology Company | Farah Experiences
The Saudi Information Technology Company (SITE) is a national company, wholly owned by the Public Investment Fund (PIF). They offer end-to-end, secure-by-design digital services and cybersecurity solutions to protect the Saudi Arabia’s critical digital assets.
SITE is using the Nintex Platform throughout their entire workflow automation initiative starting with understanding their current processes, identifying areas for more efficient automation, and implementing automated workflows and forms that deliver outstanding user experiences to their customers. They are planning to grow their investment in the Nintex Platform to continue optimizing their process automation to better serve their clients with unmatched and efficient experiences.
Farah Experiences provides world-class entertainment experiences in the United Arab Emirates’ capital, Abu Dhabi. The company operates three award-winning theme parks: Ferrari World, Warner Bros, and Yas Waterworld. Since 2017, Nintex have been working with Farah Experiences, enabling their digital transformation. Using the Nintex Process Platform, they have automated over 100 processes saving them over 3,000 man hours and revolutionizing their HR operation.
March 2022 Recipient: Public Investment Fund
Public Investment Fund is the sovereign wealth fund of Saudi Arabia and one of the largest in the world. The organization used SharePoint to store information, however they still relied on paper forms for many requests, and manually managed them via email, Excel, and physical delivery.
Using Nintex for SharePoint, the organization digitized and optimized over 450 internal and external processes. They plan to increase this number by expanding the use of Nintex to improve process across the organization over the next few years to better support Saudi Arabia’s economic ecosystem and meet the country’s 2030 vision.
February 2022 Recipient: Khalifa University
Khalifa University of Science and Technology (KUST) is an internationally renowned research and academic university based in the UAE. Ankabut—an initiative of Khalifa University and funded by ICT Fund—offers academic institutions connectivity to other education networks around the world. Leveraging the easy-to-use, powerful and complete capabilities of the Nintex Process Platform, KUST has automated its academic and non-academic processes to better serve students and boost employee productivity across finance, HR, and operations.
January 2022 Recipient: Damac
DAMAC Properties, one of the largest luxury real estate developers in the Gulf region, leveraged Nintex K2 Five to transform over 30 complex processes and hundreds of forms. The company has achieved an 80% increase in efficiency with low-code automation from Nintex.
December 2021 Recipient: UAE Ministry of Interior
The Ministry of Interior, serving seven states of the United Arab Emirates, automated their entire paper-based grievance process with Nintex K2 Five. The digital transformation efforts are helping the ministry achieve process excellence as they are now enabled to view each process as an asset, where transparency, accountability, and integrity is maintained at the highest level to better serve citizens and employees.
November 2021 Recipient: Oman Arab Bank
Oman Arab Bank has successfully ran more than 5 million automated workflow executions with Nintex K2 Software and is achieving an ongoing return-on-investment (ROI) of 8.8x.