Customer onboarding

Better customer experiences with streamlined onboarding

Getting customers what they need faster

You only get one chance to make a good first impression. Customer onboarding is their introduction to how your company operates and is crucial to ensuring customer satisfaction, which directly impacts your renewal rates. Streamlining and automating customer onboarding processes gets them set up without delay, with more accuracy. It also reduces management costs and facilitates faster billing and revenue. Now you can ensure positive impressions, the foundation for a lasting relationship.

Benefits

Improved accuracy
Giving customers control of the onboarding process eliminates errors and streamlines the process.
Real-time visibility
Both parties—customer and provider alike—have complete visibility into every step of the process to ensure completion.
Speed to completion
Mapping and automating processes replaces needless manual steps with a quick, efficient path to completion.

Smoother, swifter setup and happier customers

Slow business processes are challenging for everyone and can cause needless delays.  It’s especially frustrating when they happen due to slow paper processes or bureaucratic response times. Streamlining your processes via process mapping and automating them eliminates inefficiencies and bottlenecks, expediting set-up and keeping customers happy.

Speed, control and visibility throughout customer onboarding

Slow business processes are challenging for everyone and can cause needless delays.  It’s especially frustrating when they happen due to slow paper processes or bureaucratic response times. Streamlining your processes via process mapping and automating them eliminates inefficiencies and bottlenecks, expediting set-up and keeping customers happy.

Self-service solutions for utilities and more

When service companies put the Nintex Platform— Advanced Workflow, Modern Forms, and DocGen™—to work, the ability to onboard a new utility service is put into the consumer’s hands. The customer drives their own experience: completing the service request, watching that request shuttle through review and setup, with automated notifications keeping them informed along the way—so they can get back to their everyday pursuits.

A Nintex solution for every industry

No matter your industry or business role, the Nintex Platform gives your team the tools - and time - to get your best work done.

Ready to make the leap?