Skip to content
  1. / Home
  2. / Use cases
  3. / Chatbots

Chatbots

Implement intelligent, conversational AI-powered chatbots

Woman using a cellphone while using a laptop computer.

Benefits

Improve user experience

Use a chatbot to find and return the information that the user has requested quickly and accurately.

Leverage artificial intelligence

An intelligent chatbot can understand natural language and answer questions, hear commands, and perform translations.

Add a human element

Escalate a request to a human employee when a bot deems it necessary.

Instantly provide the resources users need

Enterprise systems are highly complex and not particularly user-friendly. Information is often siloed and users don’t have quick access to the information they use most frequently. With proper integrations in place, chatbots can instantly connect to enterprise data sources and pull up information, or take quick action on tasks.

Two men at a desk, looking at a large screen.

Ask questions, receive answers

Our intelligent chatbot solution leverages robotic process automation technology and K2 Software to facilitate conversational experiences with users. It enables users to ask questions, receive answers, and complete tasks quickly using natural dialogue.

Screenshot of the user-interface, showing the setup of a Chatbot.

AI-powered chatbots

Users can converse with a chatbot using text, interactive cards, or speech. The conversation can be a quick question and answer, or a sophisticated conversation that intelligently provides access to services. The bot actively learns with each conversation to ensure the services continually learns to be more natural, accurate, and helpful.

Work with a trusted partner

Nintex Partner rapidMATION automates processes using both humans and software bots. Their specialties include digital process automation (DPA), robotic process automation (RPA), artificial intelligence (AI), and chatbots.

purple background pattern

Why Our Customers Trust Nintex on

A tool to automate everything

We have implemented solutions that will be used by any user, i.e. Company gift and business declaration system, to training requests. We also have solutions in Supply Chain, HR, Engineering, Mining, IT all the way up to our Company Secretary.

Nintex Process Platform Review

Nintex helps in providing our company with business automation. Human dependency has been decreased due to nintex. All human intervention is replaced by robots. Also it's pretty simple to create forms using this software.

Nintex process automation can make your organization more efficient!

We use Nintex Platform internally for requesting new project sites in Office 365 for new customer projects. The administrator and project manager fill out a Nintex form with the client and project-specific details, which is saved in a SharePoint list. We then use a Nintex workflow for approvals and site creation.

Huge Time Saver

We are using Nintex for all departments as part of our digital transformation. In particular, any processes that are still on paper, which in government is a lot. Working from home since the pandemic began has made this a lot more urgent, and Nintex has been a huge help.

For speedy task flow management.

It is a good way to manage tasks both in teams collaboration and as individuals for personal projects. Controlling workflows very well and fast hence saving so much of our time.

The Devine and Bossman platform for Business process management.

Better Workflow automation Document generation Better easily connect other third-party services

Smart, Expandable, and Develepmental Solution for Maximum Growth.

Nintex Process Platform has sufficiently offered the required results, through the proper designing of the business processes, and incredible automation of various actions. Further, Nintex Process Platform ensure there is the robotic automation, that guarantees the required options in making a company competitive. Finally, the constant evaluation, to see the progress and the strides that a company have made also makes the application manageable.

The seasaw to streamlined workflows.

It is a two side tool for basic work flow without coding and the complex with code applications. It is a good way to manage business analytics with much simplicity and more accuracy.

Compliance Management and Tracking Cloud Solution.

Nintex Process Platform provides our company with effective business process Automation. Data capture capability and data verification ability [are] amazing.

Related use cases

Explore how Nintex solves real-world business problems, from automating routine tasks to simplifying complex workflows.

Woman engaging in a conversation at work wearing a headset
Use case

Help desk support

Eliminate repetitious tasks by automating the help desk support and case management. See how Nintex automation can help.

Learn more about Help desk support
Business people in a conversation

See for yourself

Put Nintex to the test

Because seeing is believing, let us give you a firsthand look at how Nintex can work for you.