Customer relationship management (CRM) is focused on improving business relationships. The key philosophy is to put the customer first, allowing businesses to build a relationship with their customers that creates loyalty and customer retention. Many organisations have CRM technologies in place to manage their interactions with their current and potential customers.
View this webinar on-demand presented by Nintex expert Chris Ellis to learn how you can further your CRM system with the Nintex Process Platform and get more value from your Microsoft Dynamics investment.