The rising cost of America’s most broken processes

Discover the most vital areas to improve business processes

In 2021, we conducted a survey to investigate the state of America’s business processes. It’s clear that although organizations across the world may be taking steps towards automating and putting better processes in place, there are significant broken processes that remain.

Nearly 50% of employees we surveyed say that many of the processes within their organization do not work effectively. So, what are America’s most broken processes? What is their impact on organizations and employees?  Which areas of business are in most vital need of process automation?