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An RPA approach to guided training

How to use attended bots to create high-performing teams

Sales leaders often struggle with issues that directly impact the bottom line – reps not performing well despite extensive upfront training, insufficient upsell or cross-sell, and complex customer service calls that burn out agents and frustrate callers. These issues can create high turnover, customer dissatisfaction, and missed opportunities for new revenue.

Watch this information-packed webinar, where we will explore how guided robotic process automation (RPA) can provide just-in-time training for reps, resulting in improved performance and increased revenues for the organization.

 

In this session, you will:

  • Gain insight into common sales and customer service rep challenges, along with best practices for overcoming them
  • Understand how guided RPA can revolutionize your employee training
  • Discover how two organizations successfully used guided RPA to accelerate new hire learning and to improve sales performance