Practical Use Cases Driving IT–Business Alignment at Optum
According to the 2025 Gartner CIO and Technology Executive Survey, only 48% of digital initiatives meet or exceed their business outcome targets. Yet “digital vanguard” organizations align IT and business leadership to drive a 71% success rate instead. Only 51% of organizations report true alignment between IT and business strategies. This disconnect creates wasted resources and missed opportunities. When business units understand the CIO’s perspective on what’s possible and priority, organizations unlock faster adoption and measurable results.
In this session, we’ll hear from Optum, a leading health services and innovation company, as they share how they bridge the gap between IT strategy and business execution.
By leveraging process capture and mapping, process automation, workflow orchestration, and AI-powered analytics, companies can achieve faster adoption and measurable outcomes.
The key is moving from technology discussions to business outcome conversations through real-world use cases.
In this session, you’ll learn:
- How CIOs align technology with business strategy to deliver measurable outcomes
- Strategies for scaling automation and AI-driven orchestration across the enterprise
- Real-world examples of Optum overcoming challenges and achieving ROI
Walk away with insider insights that bridge the gap between IT and business priorities.
