Digital business is all about enabling new competitive advantages – achieved by conducting business in ways that prospects and customers recognize as superior to rivals and thus award you their business. ‘How’ an enterprise delivers customer value determines its competitive advantage, and another word for ‘how’ is ‘process.’
The essential technologies needed for digital business treat business processes as a portfolio of strategic assets. They include next-generation capabilities for process discovery, mapping/documentation and analysis, automation, and means to extract intelligence from execution to improve outcomes.
On this recording you’ll hear Carl Lehmann, Principal Analyst at 451 Research, and Ryan Duguid, Chief Evangelist at Nintex, discuss the strategic thinking and technical apparatus needed to enable new competitive advantage by:
- Describing the fundamental techniques needed to craft compelling digital transformation strategy.
- Revealing how emerging process discovery and asset management tools treat and control business processes as a portfolio of strategic assets.
- Discussing how next-generation, workforce productivity, workflow and robotic process automation platforms come together to enable and support digital business.
Watch the recording now to learn the strategy and practices needed to become digital businesses by examining the new crop of discovery, automation and intelligence technologies essential to fulfilling digital transformation strategy and creating new competitive advantage.