Information Technology

Your company relies on its IT department, and your IT department relies on the right tools to get things done. Free your team from inefficiency and distraction with process automation, so they’ll have more time to get more done.

Convert time into productivity

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Expedite help-desk requests

Optimize service request management with automated help desk processes. Capture required information, set notifications, route requests appropriately and automatically escalate overdue tickets. Integrate with service management systems to ensure IT policy compliance. Automation streamlines support processes and expedites resolution—helping IT get back to work.

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Manage and track IT assets

Take control of asset inventory across the network, and make your systems work for you. Create self-service portals, automatically assign or recycle software licenses and hardware, and track asset usage. When you know what assets you have, where they’re housed, and who’s using them, you make informed decisions and purchases.

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Automate notifications

Improve message management and notifications. Send the right messages to the right people with perfect cadence, even when sending to multiple channels, devices, and lines of business. Prevent leaks and keep confidential information secure.

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Accelerate employee processes

Expedite onboarding processes for provisioning IT systems, assigning equipment, and granting credentials—for happier employees. When an employee leaves, use workflows to ensure credentials are revoked, systems are updated, and everything is accounted for.

Provision user accounts

Create and manage access to resources without the time-consuming burden of account management. Automated workflows increase efficiency and improve processes by reducing risk and ensuring all approvals are in before users gain access to an application or data.

Streamline project management

A paper-based project management system can lead to an endless cycle of chasing, organizing, and storing files. Digital workflows can keep projects on schedule, and track resource usage. Documents can be stored centrally, and schedules updated automatically, helping to avoid bottlenecks and missed deadlines.

Streamline employee

Automated provisioning workflows gather critical information, route approvals, ensure appropriate credentials, and send notifications to managers and employees

using nintex - IT process automation software

Automation driving more efficient IT processes

Bring the Nintex Platform to your business