McDonald’s Improves Employee Management, Decreasing Reliance on HR Team
Nintex Promapp® helped the restaurant chain manage its New Zealand employees and store process information
Despite having a dedicated tool for managing employment issues, McDonald’s New Zealand lacked dedicated processes. The absence of processes caused issues for the human resources team, which had to balance requirements for all 152 New Zealand restaurants and the daily needs of 9,000 employees. It was also difficult for the company to keep up with the extensive documentation necessary for compliance with regulations for hiring, dealing with misconduct and other issues. McDonald’s HR team needed a way to develop processes and simplify regulation compliance. The solution had to be simple to ensure adoption at every location, so McDonald’s turned to Nintex Promapp®.