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ISO certifications made simple for Agilyx

A global IT services company deploys worldwide ISO certifications with minimal disruption.

In order to manage the complexity frequently associated with integrating compliance systems into day-to-day operations, Agilyx moved their critical information security management system using Nintex Process Manager’s risk and compliance add-on.

Agilyx also needed a better way to document and communicate processes across their worldwide operations. “We’ve seen ongoing process improvement as well as huge improvements in operational efficiency since we started focusing on business process management,” says Agilyx global operations manager Matthew Pritchard.

 

Company
Agilyx
Website
agilyx.com
Industry
IT
Country
Australia
Capabilities Used
Process Manager
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Who they are

A global IT services company Agilyx sells, maintains, and supports ERP systems for large organizations like NZ Post and the Queensland Government. Headquartered in Sydney, Agilyx has grown to include offices in Canada, the UK, Singapore, New Zealand, and Australia, adding complexity to this busy company.

What they need

Information security is critical for Agilyx, which is why ISO27001 accreditation was such a landmark achievement for Agilyx. Agilyx also needed a better way to document and communicate processes across their worldwide operations.

How they did it

By overlaying the risk and security management processes and policies that were already in Agilyx’s captured processes, they significantly reduced the administrative effort involved.

Benefits of implementing process mapping software
  • Increased operational efficiency
  • Ongoing process improvement
  • Significant reduction in paperwork
  • Consistency between global offices
  • Assistance with ongoing compliance with ISO27001 requirements
  • Achievement of Enviro-Mark Diamond Level certification in just three months
The external auditor absolutely loved it. I could pull up a risk treatment and click right through to the process to show how we controlled that risk.
Matthew Pritchard, Global Operations Manager, Agilyx
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