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Greenline Standardized Processes Drive Quality and Consistency

Greenline implements Nintex Promapp® to gain ISO accreditations and streamline processes.

Nintex Promapp® helped Greenline increase data accuracy, process transparency, and ownership among staff – in addition to gaining triple ISO certification.

Shifting processes onto Nintex Promapp® process mapping software made accurate, up-to-date information assessible to all business units. This ensured that employees had a far easier time finding and eliminate errors and duplications in their administration work.

Company
Greenline
Website
greenline.com.au
Industry
Manufacturing
Country
Australia
Capabilities Used
Process Manager
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Who they are

Greenline is an Australian commercial shade sail manufacturer and installer. Most of their work comes from government contracts, including schools and hospitals, so it was important for them to have the internationally recognized certification.

What they needed

To gain the gold standard of triple ISO accreditation, Greenline needed to meet stringent criteria and pass an external audit. The company’s existing processes were also bulky, rarely referred to by staff, and often had outdated information.

How they did it

Once Nintex Promapp® was implemented, improvements came quickly for the business. Top of the list was receiving the gold star seal of approval, thanks to passing the audit and gaining triple ISO certification.

Process made perfect.

Because Greenline now has a single standard for every process, they can pinpoint the cause of a problem when it arises.

Greenline uses Nintex Promapp®’s improvement add-on to investigate reported issues and then creates actions to solve the problems. Thanks to its notification feature, everyone who needs to know about the change is alerted immediately.

When process documents were stored in a cupboard or on an Excel spreadsheet, there wasn’t that same amount of accountability. It is that focus on transparency and ownership that makes Nintex Promapp® such a powerful tool for changing and controlling business processes.
Huxley Wallace, Systems Manager, Greenline
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