Christchurch International Airport Improves Documentation and Standardizes Process Knowledge
Nintex Promapp® improves workflow standards and documentation at New Zealand’s second-largest airport
With separate systems for different areas of the business and operational inefficiencies slowing down processes, Christchurch International Airport Limited (CIAL) needed a way to document and improve processes. A new enterprise resource planning (ERP) system had to be implemented while CIAL maintained normal daily operations at New Zealand’s second-largest airport. CIAL was searching for a consistent approach to the ownership and accountability of process management within the organization.
Going into the project CIAL, set big goals including tighter business-wide integration, enhanced process visibility and reporting capability, and simplified business administration. To meet these expectations, CIAL turned to Nintex Promapp®.