How conflict drives process improvement in the workplace 

‘Disagreement is a fact of life. That is just as true in business as it is anywhere. When an organization grows, it attracts more people, and that invariably results in more diverse opinions. 

‘People will have different viewpoints, experiences, and ideas, and those will clash from time to time. Harvard Business Review sees this as a positive thing, so long as it is handled properly, noting: “While diverse thinking and disagreements can be uncomfortable, they are more likely to lead partners or a team to make progress, innovate and come up with breakthrough solutions.”’ 

Learn how to harness the power of conflict by transforming disagreements into process optimization discussions in this article on PEX Network by Thomas Kohlenbach, Nintex Senior Product Specialist – Trusted Advisor.