Technical WriterIrvine, CA
The success of any product is only as strong as how well the customer adopts the product. A huge component of customer success is understanding how to use a product and how easy it is to get instructions and information. We want you to leverage your ability to describe technical terms, processes, and functions in ways that the average user can relate to and understand. We value your commitment to engaging an audience to help them best use and understand Nintex products. We invite you to consider a role with us as a Technical Writer!
We improve the way people work through process management and automation. Since the company’s founding in 2006, our employees have helped customers and partners worldwide accelerate business results by digitally transforming workflows – thereby improving how people work.
Your contribution will be:
Build, deliver, and maintain our end-to-end technical content. This includes responsibility for all technical content (help documentation, security diagrams and user interface text). It also includes responsibility to own API documentation support the overall vision for Product and Engineering teams.
Work across all global organizations and lines of business to drive success. This role is responsible for building and maintaining effective communication across global teams including their own team (Technical Content) as well as Product, Development, R&D, Customer Success Programs, Support, Marketing, Security and others.
Contribute to the success of the Technical Content team. Responsibilities include keeping current with emerging trends in technical communication, including but not limited to SDK and API, and continuously improving the way that we create and deliver content to our customers, partners, and employees. This role is also responsible for creating and building upon global Technical Content team relationships; specifically, contributing to team meetings, style guides, peer reviews, and additional projects or tasks as required.
To be successful we think you need:
- 3+ years of technical writing experience
- Experience with MadCap Flare or other similar authoring tools
- Experience working in an agile environment
- An English or IT-related third level qualification
- API documentation experience is a plus!
How we operate:
Everyone who works at Nintex follow three core tenets to ensure we operate a highly successful and collaborative business:
- We deliver on our commitments. We focus on a few key priorities and ensure we deliver with quality every time…..on time.
- We don’t wait. If we see an issue, we fix it. If we see an opportunity to accelerate our success, we take it.
- We operate with respect and consideration. We will move fast and deliver…and, we will do it the right way.
At Nintex, we thrive on helping our customers and partners succeed as they leverage the industry’s best process management and automation capabilities to digitally transform a wide range of business processes. Every employee that joins Nintex is presented with a massive market opportunity to help improve the way people worldwide work as every organization needs what we provide. We have a highly collaborative culture where we focus on success through team efforts.
Unleash your potential. Apply today.
Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.