Intelligent field service workflows
Advanced equipment service
Deliver fast, accurate equipment repairs the first time.
Accelerate service-to-cash
Gather complete, accurate work order data. Automate and expedite billing processes.
Streamline customer satisfaction processes
Send client surveys to gather customer feedback in a flash. Auto-generate standard responses, quickly identify issues with service calls, and dynamically route escalations for rapid resolution.
Intelligent Process Automation and predictive analytics are as close as you can get to the holy grail of digital transformation in field services.Blake Wolff, Senior VP of Services & Alliances, Predix ServiceMax