Transforming eSourcing activities with robotic process automation

The Gallery’s existing process for submitting, approving, and publishing RFPs and tenders was prone to errors, manual, and time consuming. The Gallery knew they could leverage workflow automation to simplify and streamline the process for its users, however there was still the challenge of publishing to its website. As a security precaution, the Gallery needed to limit website publishing access to select users without creating another bottleneck.

Now, Nintex Workflow, Nintex Forms, and Nintex RPA manage the entire process within the required security constraints, as the Nintex RPA bot has admin privileges, not the users. In the first four months of use, the National Gallery Singapore has published over 100 RFP and tenders using the Nintex Workflow and Nintex RPA solution. The new process has addressed the Gallery’s security concerns, while reducing errors, saving time and providing an improved experience for its users.