Solution EngineerRemote - UK
You want to change how work gets done. We’re here to help you make that happen. We improve the way people work through process management and automation. Since the company’s founding in 2006, our employees have helped customers and partners worldwide accelerate business results by digitally transforming workflows – thereby improving how people work.
About the role:
The Solutions Engineer is responsible for enabling and supporting the Nintex SI, NSI, ISV, partner channel, and New Logo, Cross-Sell and Up-Sell motions. Channel support includes regular enablement sessions, partner focused event participation, joint customer calls and development of technical enablement training. Evangelism for Nintex products to the existing Nintex community and prospective customers and partners via events, community participation or online channels.
Establish use cases, support for POCs and product evaluations. Success Solutions Engineers in this role, require a passion for technology, with a desire to continuously learn and expand on that knowledge.
Your contribution will be:
Research, explore and identify customer business problems: Work with the Sales Reps to identify and explore a customer’s requirements. Helping to scope the right technical solution, establishing the potential for POCs and potentially refer the appropriate partner.
Product Demonstrations and Technical Presentations across the Nintex Platform: Working with internal sales and channel partners to validate customer requirements and jointly deliver product demonstrations and technical presentations that showcase potential solutions and assist in the technical closure of a deal.
This also includes thought leadership at conferences, webinars and community engagements with the aim to create a one-to-many technical partner channel and community interaction. This would increase partner knowledge, engagement, and enablement to ensure best of breed solution delivery by Nintex partners.
The Solutions Engineer will draw on the latest products and features as well as up to date marketing assets.
Manage technical partner enablement: The Solutions Engineer manages and executes technical partner enablement programs for assigned Nintex solution partners. Ensuring the partner channel is regularly updated on best practices and new product technologies as well as undertakes the Nintex certification process. This will equip partners with the right knowledge and tools to provide professional services to customers and proactively pursue new opportunities with prospective and existing customers. The enablement program will be executed by partnering closely with the Partner Account Manager or Strategic Partner Manager who is commercially responsible for the assigned partner accounts.
Assisting partners with development of value propositions: Working with the partner account manager and assisting relevant teams within Nintex’ partners to develop new value propositions and associated demonstrators. This will help expanding our partner’s market reach, drive innovation and ultimately open new opportunities with new and existing customers.
Monitoring of technical roadblocks to influence product roadmap decisions: Act as the conduit between the community and Nintex’ product management team. The Solutions Engineer will identify, explore, and document use cases that help deliver best of breed and innovative solutions. Partnering with the product management team, the use cases will have a pivotal influence on the Nintex product roadmap.
Platform evangelism and management of social media efforts: Drive awareness of the Nintex platform through participation in community events including Nintex User Groups, conferences, the Nintex Community, blogs, and social media This may include Twitter, Facebook, LinkedIn, and regionally relevant social media platforms. Showcasing best practices, new product developments and innovative solutions that spark new ideas and drive awareness for prospective and existing customers and partners.
Maintain a close relationship with regional vTEs: virtual Technical Evangelists (vTEs) are an extension of the Nintex Presales team into the Nintex partner base. They are highly skilled in the Nintex Workflow Platform and assist in pre-sales as well as community events. The Solutions Engineer will ensure that vTEs are enabled and skilled to a similar level of the Solutions Engineer.
To be successful we think you need:
- 1-3 years’ practical experience in implementing workflow automation or document generation platforms is required. Knowledge of Nintex/K2/Kryon an advantage
- 1-3 years of practical experience implementing Salesforce and/or Microsoft 365 and/or Google Process automation solutions, specifically, SharePoint, data handling/processing, Connecting APIs and Process Excellence
- Passionate about technology with a desire to continuously learn and expand their knowledge
- Knowledge and experience with social media tools
- Experience in content creation, public speaking and presentation skills in French and English
- Maintain relationships with clients and partners. Be the trusted advisor, build rapport and provide quick responses to their technical inquiries
- Basic understanding of a channel model. Experience working with a software channel desired
- English and French mandatory
How we operate:
Everyone who works at Nintex follow three core tenets to ensure we operate a highly successful and collaborative business:
- We deliver on our commitments. We focus on a few key priorities and ensure we deliver with quality every time…..on time.
- We don’t wait. If we see an issue, we fix it. If we see an opportunity to accelerate our success, we take it.
- We operate with respect and consideration. We will move fast and deliver…and, we will do it the right way.
At Nintex, we thrive on helping our customers and partners succeed as they leverage the industry’s best process management and automation capabilities to digitally transform a wide range of business processes. Every employee that joins Nintex is presented with a massive market opportunity to help improve the way people worldwide work as every organization needs what we provide. We have a highly collaborative culture where we focus on success through team efforts.
Unleash your potential. Apply today.